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In 2004, KLG helped Credit Suisse First Boston select Raleigh-Durham, North Carolina as the site for its new Global Business Center to serve as a major hub for the firm's Applications Development, Securities Operations, and Data Center activities.  Following two years of successful operation, in 2006 KLG assisted Credit Suisse to plan additional expansion including doubling employment at the site and adding a major state-of-the-art datacenter.

Establishment of Credit Suisse Global Business Center, 2004

The new Center is initially planned to accommodate a workforce of approx. 400, and is pre-designed to easily expand and accommodate a much larger presence in the future. It will provide savings of more than 30% relative to CSFB’s current locations. As part of the project, KLG secured commitments for state and local incentives worth approximately $22 million for CSFB, significantly offsetting the costs required to establish the new Center.

CSFB retained KLG to identify a new location that could satisfy its demanding needs for a top quality workforce. Especially critical was access to world-class software development talent and educational research institutions. At the same time, CSFB required a cost structure that would significantly reduce its compensation and real estate costs.

CSFB selected Raleigh-Durham, NC from among a large number of viable locations identified during a preliminary search that considered possible options worldwide. Raleigh-Durham is renowned for the presence of many of the world’s top technology employers and is home to a number of top-tier institutes of higher learning. Additionally, because of the concentration of high-tech companies in the area, it offers proximity to many of the companies that CSFB relies on regularly to provide it with state-of-the-art information technology capabilities; creating the opportunity for greater synergies between CSFB and these firms.

In order to project the favorable image and high-quality work environment necessary to attracting the talent CSFB requires, the new Center will be located in Raleigh-Durham’s Research Triangle Park – the premier site in the market.

» CSFB Press Release (pdf file)
» State of North Carolina Press Release (pdf file)
» Research Triangle Park Press Release (pdf file)

Expansion of Credit Suisse Global Business Center, 2006

Based on the success of the Global Business Center, Credit Suisse has decided to expand staffing by an additional 400 jobs over the next two years.  This will bring total staffing at the GBC to approximately 800.  Further, the expansion will include the construction of a $100 million state-of-the-art datacenter facility.  KLG is proud to have assisted Credit Suisse plan for this expansion and negotiate additional public sector incentives worth approximately $16 million.

Please take some time to look at just a few of the many examples of how we have helped companies develop location strategies and achieve significant competitive advantages:

Credit Suisse First Boston, Global Business Center, Raleigh-Durham, North Carolina
Institutional Securities Operations Center, Baltimore, Maryland
Chase Credit Card Growth Strategy, Tampa, Florida
Fixed Income and Derivatives Research Center, Budapest, Hungary
Getting fired by a client … and bragging about it

 

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